Forwarding emails using BCC to the ET forwarding address does not work when "Only emails initiated from Event Temple" is selected
complete
L
Luke Pfeifer
When trying to forward an email to Event Temple using the forwarding address and including it in the BCC of the email, it doesn’t work if you have “Only emails initiated from Event Temple” selected in your email settings. If you select the other option, it does work.
Emails sent from outside ET using the BCC email are not creating new bookings, they just create a new contact. Documentation says that a new Booking will be created and the email will be linked to that Booking. Email never comes through to Event Temple either.
Created by Sarah Baird
Event Temple
complete
This has now been resolved, please reach out if you experience any further issues. For more information please click here
Event Temple
Merged in a post:
BCC Forwarded emails are not ending up in Event Temple
E
Esmee Verweij-Smit
Using the BCC email to forward emails into Event Temple is not working, emails are not showing up in Event Temple.