Changelog
Follow up on the latest improvements and updates.
RSS
improved
☀️ Summer Roundup
Summer's nearly over, but our dev team is heating up! We've got a full roundup here of all the new releases, improvements and fixes we've made over the summer.
Many thanks to everybody that sends in feedback and flags bugs — many of the fixes here come directly from you!
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📌 New & Noteworthy
AI Sales Suite
— Spend your time selling, not on tedious data entry. See it in actionEvent Templates
— Save pre-built events for easy re-use on any booking. Learn moreStreamlined Line Items
— Reorganized by event, easily manage all of the items across all of the events in your booking. Learn more-
🛠️ Improvements & Fixes
General
- Event Notes are now available when viewing event details from the Event Diary
- Notes (under Bookings, Contacts and Accounts) now sort in descending order (newest first)
- Fixed a bug preventing more than 25 notes from loading when viewing a Booking, Contact or Account
- Fixed a bug that would prevent editing a tax (in Settings) if your property is using Tax Inclusive Pricing
- Fixed a bug causing dates to not sort chronologically in the Guest Portal
Contacts & Accounts
- Searching accounts and contacts has gotten a significant speed boost!
- It is now possible to merge/delete a contact or account if they are associated with a voided invoice
- Fixed a bug that could cause the Country to not set correctly when creating a contact and choosing "Copy from Account"
Bookings
- You can now filter Bookings by Market Segment!
- When bulk adding line items to a booking you can now apply negative prices and set 0 as the quantity
- You can now expand/collapse Revenue Groups in the Booking Revenue Summary to see the revenue for each sub category
- Fixed a bug where Catering revenue could incorrectly display as $0 after a booking was marked as Lost
- Fixed a bug where the status date tracked on bookings, room blocks and events could deviate from each other when changed at the same time
- Fixed a bug causing the sort to reset when switching between saved views on the booking pipeline
- Fixed an issue where filtering the booking list by a space would cause booking to appear multiple times in the list
Groups & Room Blocks
- You can now control how net values are calculated — either based off Contracted or Blocked rooms - Watch it
Email
- Opening a booking will now automatically refresh emails if they haven't been synced from your email provider for more than 30 minutes emails
- Fixed an issue where the contacts CC'd on an email could not actually be sent the email
- Fixed a bug that was preventing users from deleting email template attachments
- Fixed a bug causing email sent via Workflows to format dates in the wrong locale
Packages
- Packages can now be cloned! Check it out in Settings > Packages
- Fixed a bug where line items part of a package were not respecting the Per Person quantity behaviour
- Fixed an issue where the quantity of line items could not be edited after an item was removed from a package
- Fixed a bug that caused batch updating spaces to fail when adding a package to a booking
Documents
In the New Look
- The document editor once again warns you about unsaved edits when leaving the page
- The document editor's Save button is now always visible for easy access
Custom Fields
- There is now an edit 📝 icon for HTML custom fields so you can easily edit them if there is a hyperlink
- Fixed an issue where custom fields would not show up on bookings if they were archived but still had a value
- Fixed the formatting of HTML custom fields when viewing them throughout the app
- Fixed an issue where you could not delete an HTML custom field's content
PMS Integrations - All
- Fixed an issue where changing the dates when checking Guestroom Availability wouldn't refetch the availability
- Checking guestroom availability no longer includes archived room types
- Fixed an issue that could cause room blocks to be stuck syncing
PMS Integrations - Mews
- When synced with Mews, you no longer need to configure an "Accommodation Tax" for the integration. The system now always applies the tax configured for the rate in Mews
- Deleted and inactive rates no longer show up when creating room blocks
- Fixed a bug where room block pickups could miscalculate if the reservations rooms had changed
- Fixed an issue where syncing a room block could clear the account assigned to the booking
- Fixed an issue where the price for synced room blocks could stop displaying in ET once the custom rate was archived in Mews
- Fixed an issue where accounts or contacts could be duplicated after syncing a room block
- Fix a bug that would cause prepayment invoices to fail with the "Conflicting Operation" error
PMS Integrations - Apaleo
- Removed occupancy levels from room blocks synced with Apaleo. All blocks in Apaleo have single occupancy so ensures pickups are not created with incorrect occupancies
- Room block prices can now be configured to display including all addon services (breakfast, city tax room addons, etc.)
- Fixed an issue that would prevent adding room rates to a synced room block
- Fixed a calculation issue with the Gross Daily Rate when it varied on different days of the room block
PMS Integrations - Cloudbeds
- Fixed an issue that could prevent linking existing groups from Cloudbeds to ET
- Fixed a bug preventing users in the Regularrole from editing synced room blocks
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That's all for now! Please continue reaching out if you find any issues or have feedback for our team. We're always listening ☺️
new
Bookings & Events
Event Templates
Trying to quote a big, complex booking spanning multiple days with many events? We know, it's not fun.
That's why we're introducing
Event Templates
.Define event templates and select from them when creating events to rapidly build a booking with events and pricing estimates based on the # of attendees. You'll see your templates when selecting the Event Type.
Pair it with the new dialog for
adding multiple events at once
and you'll be building full bookings in minutes, not hours.
We'll be extending it further to support Menu Items and more in the future, but let us know what you think!
Note: Event Templates are managed in Settings > Offerings and can only be accessed by users with Admin permissions.
MFA setup at your fingertips – now live app-wide!
Event Temple’s login experience just got a major upgrade with our New Look refresh!
What’s New
- Fresh Design:Sleek, modern interface matching our New Look aesthetic.
- Enhanced Security:Seamless MFA (Multi-Factor Authentication) setup during login (optional – skip to configure later).
Pro Tip:
You can
skip MFA setup now, but we strongly recommend
enabling it later via Account Settings for added security.improved
fixed
Organization Settings
PMS
Guest Portal
🔐 Guest Portal & Settings Tweaks
Better experience, fewer headaches:
- Guest Portal now shows guestroom taxes (no more confusion!).
- Your 24-hour time settings finally stick in the portal.
- Forgot password? Updated flow in the New Look makes recovery seamless.
- Deactivated users stay hidden in custom fields.
new
fixed
Invoices
Documents
📄 Documents & Invoicing Upgrades
Fixed:
New Look Document dates now display in your language.Pro tip:
CC/BCC anyone (even non-contacts) when emailing from the NFE.
new
improved
Bookings & Events
⛵ Smoother Sailing Ahead for Your Bookings & Events
Recent improvements to save you time:
- Clone multiple bookings at once (perfect for recurring events!).
- Travel Agent field moved to Booking Additional Info (less clutter, more clarity).
new
Bookings & Events
Documents
Proposals
🍽️ Food & Beverage Minimums
👋 Goodbye custom fields; hello
built-for-hospitality!
—
Event Temple now has built-in fields on Bookings and Events for tracking the Food & Beverage Minimum Spend.
How it works
📝 Track F&B Min individually per event, or simply set it once for the whole booking
🔗 Include it on your proposals and contracts for clarity and automatic updates
💰 Easily see whether your clients are over/under their spend requirements
Check it out
Whether you're managing social events, weddings, or corporate meetings, this new field gives your team better visibility and ensures nothing slips through the cracks.
Available now in New Look!
We've made it a LOT easier to work with our Stayntouch, Mews and Opera Cloud PMS integrations!
You can now configure your integration to automatically sync Group Blocks with the PMS when they reach a
specific status.
Before
👎 You needed to use the
Create on PMS
checkbox when building group blocks to control whether it should sync with the PMSNow (if enabled)
👍 No more manual controls
👍 All group blocks automatically sync when they are changed to the "Sync Status" you have configured
Important
In either scenario, changes to a synced group block (in ET or the PMS) are always automatically synced both ways between systems.
This change gives you the ability to control what
triggers
first pushing a group block into your PMS so that the integration works more behind-the-scenes and out of your way!For example, it's much simpler to teach new employees learning ET that "group blocks always sync to the PMS once they become Tentative in ET."
Learn more
If you'd like a hand updating your integration to work this way, please reach out to our Support team to help you out!
Please note that this only applies to our Stayntouch, Mews and Opera Cloud integrations
For a (very) long time you've been asking for "Change Logs", "Audit Trails" and detailed "Histories" for your bookings.
Today we couldn't be more excited to announce we are (finally) introducing
Change Logs
in Event Temple!—
What's new
📝 Full logs of changes made to Bookings, Contacts and Accounts
👤 Know exactly Who, When, and What changed
🗑️ When do they disappear? Never!
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Why it matters
- Who discounted the lounge? We haven't done that since 1967...
- Wait, when did this booking become worth $100k?
- John discounted HOW MUCH?!
Your burning questions — answered!
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Try it out
Nothing to enable, just go open any of your Bookings, Contacts or Accounts and you'll see the new tab there for your Change Logs
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Learn more
You can read all about how the new Change Logs work in our Knowledge Base article here
fixed
Bookings & Events
Documents
Organization Settings
Guest Portal
🚀 Fix-It Friday Roundup
Here are some notable fixes:
Bookings & Events
- Fixed merging bookings with estimated charges
- Fixed "Internal Server Error" on booking overview page
- Line item prices on booking summary bulk menu now show 2 decimal places
Documents & Invoicing
- Renaming a document no longer clears its content
Other Handy Fixes
- Guest Portal now respects 24hr org time settings
- Custom fields no longer show deactivated users
- Notes no longer error when saved with no changes
Happy Friday! 🎉
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