It would be nice to be able to pin or favorite notes so they stay at the top of the window.

For example, there could be something really important you don't want to miss, but after a few other notes are added, it drops off the screen.

Another thing we do is automatically add a note to each booking that has a tel: link to call the contacts and links to Calendly that pre fill their information. At some point this gets really far down the history.