Bugs

Incoming emails using Event Temple email link the booking, but fail to link the contact. Contacts are not being linked properly when created with the BCC method.

When trying to forward an email to Event Temple using the forwarding address and including it in the BCC of the email, it doesn’t work if you have “Only emails initiated from Event Temple” selected in your email settings. If you select the other option, it does work. Emails sent from outside ET using the BCC email are not creating new bookings, they just create a new contact. Documentation says that a new Booking will be created and the email will be linked to that Booking. Email never comes through to Event Temple either.

When the automation email is replied to it’s supposed to stop the Automation but the emails are not getting marked as replied.

When creating an New email template there is no longer any options to add in merge/input fields.

Automated emails have stopped sending. They worked yesterday but seem to have stoppped today (6th Nov) both those manually added and those via Zapier

When composing an email, the file/s attached to the selected email template is no longer attached

-User emailed via the Booking in ET (so email is associated to Contact + Booking) -Guest replied -> email associated to contact & booking as expected -User replied back via email -> email associated to Contact but DID NOT associate to the Booking

Currently Event Temple only stores emails for 1 year, however users are able to choose any future date to schedule future emails.

There is a contact with no email address, but somehow random emails keep getting associated to their contact profile. Often the emails shouldn't even be syncing in the first place, as the sender & recipient are not Contacts with emails in ET